PinnedDo you really need to restructure again?Every few years a company gets to the point where it feels the need to undergo a transformation of some sort, often involving an…Feb 18, 2020Feb 18, 2020
So you’re going to transform? Read this first!The IT department and HR have been crying out for transformation for as long as you can remember, performance is stagnant, and now your…Apr 19, 2023Apr 19, 2023
Process ‘Mavericks’ and how to avoid monitoring complianceI’ve worked in many organisations that have very low compliance with the documented process. Staff are often happy enough to be Process…Nov 17, 2021Nov 17, 2021
Top 21 ways organisations avoid fixing processesFrom the last 30 or so years working throughout government and private sector organisations I have seen all manner of ways that…Jun 23, 20211Jun 23, 20211
Is your organisation too busy counting to know what’s going on?Senior Managers can sometimes find themselves swamped with reports, dashboards and tables containing myriads of details about hundreds of…Apr 6, 2020Apr 6, 2020
How detailed should a map be?How useful would google maps be if it only showed countries?Mar 22, 20201Mar 22, 20201
Does introducing a new service feel like jumping overboard with concrete overshoes?Many organisations I have worked with over the years have ended up with a nest of complex processes that I contend are totally unnecessary…Feb 16, 2020Feb 16, 2020
